You May Also Like

The Essentials:

Bags, Cases & Straps:

Batteries & Chargers:

Lenses:

Tripods & Monopods:

Flashes & Lighting:

Lens Filters:

Cleaning & Maintenance:

Audio Equipment:

Studio Lighting:

Cables & Connectivity:

Remotes:

Storage:

Other:

 

 

 

By introducing the a6400 to their APS-C mirrorless camera line-up, Sony delivers a real treat to content creators of all kinds. The familiar, compact body manages to fit in even more functionality.  The 24.2MP sensor and high-speed BIONZ X image processor deliver 4K video recording that’s free of time limits. It also features 11fps continuous shooting, a 180° flip-up screen that’s perfect for vlogging, and some amazing new autofocus capabilities including Real-Time Tracking and Eye AF.

24.2 Megapixel Sensor with BIONZ X Image Processor

The Sony a6400 mirrorless camera combines a 24.2 Megapixel sensor with a super-fast BIONZ X image processor to deliver detailed, high-resolution photos and video. Thanks to its bigger full frame siblings, the a6400 also inherits improved colour reproduction for more accurate, life-like images.

Enhanced Noise Suppression for Detailed, Clear Images

Building on the image sensor and processor, the camera also improved noise suppression, perfect for shooting clear images in lowlight. The native ISO range has been increased to a maximum ISO 32000, giving you the flexibility to work in the mid to high ISO range without worry.

11fps Burst and Silent Shooting

The processor also supports the camera’s impressive 11fps continuous shooting and low buffer speed for up to 116 JPEGs or 46 RAW images in a single burst. Silent shooting is also accessible at up to 8fps, so you can quietly capture as many images as you need.

 4K Video and Advanced Colour Profiles

Record incredible UHD 4K video without time limits and increase your creativity instead of your editing time. The a6400 includes S-Log and HLG picture profiles for advanced colour grading options, allowing you to personalise the look and feel of your video.

HD Recording and Slow Motion

Of course, if you’re after video that’s easier to share right away, you can also record in ultra-clear Full HD. Smaller file sizes help streamline your editing and sharing on the go, so you can upload content faster. S&Q Mode is also available in camera capturing slow motion up to 5x or quick motion up to 60x, giving you the flexibility to highlight those perfect moments as you see fit. 

Real-Time Tracking and Eye AF

Adding to the world’s fastest 0.02 second autofocus response time, the camera also has Real-Time Tracking built on AI-based subject recognition. This detects and follows your subjects more reliably than ever; just touch and track, it’s that simple. It even works with Eye AF, maintaining crystal clear focus even when your subject is moving fast. Left or right eye selection is also enabled.

Mic-Input for Advanced Audio Recording

Sony’s Alpha 6400 has an integrated stereo microphone to capture audio, along with a 3.5mm jack that can accommodate separately available external microphones. This gives you more control over your audio recording and quality, allowing you to edit and sync sound and video later on. It’s also compatible with separately available XLR adapters for use with pro-level audio equipment.

180° Flip-Up Screen and OLED Viewfinder

Complementing the host of vlog-friendly features is a 3-inch tilt screen that flips up 180°, allowing you to easily check that you’re still in frame. The screen also has a touch-pad function that makes it easy to do things like select focus, set tracking, and snap photos. There’s also bright, high-resolution XGA OLED electronic viewfinder for more precise framing in any kind of lighting.

Time-Lapse and Creative Modes

A newly introduced interval shooting mode allows you to easily shoot time-lapse sequences. Set your recording interval anywhere from 1-60 seconds to capture the passage of time and view it later in short, bite-size videos. Photo Capture mode lets you extract stills from your video, so you can choose the perfect frame and share it as beautifully detailed image. 

Pop-Up Flash and Multi-Interface Hot Shoe

A convenient pop-up flash can be activated when you need to bounce a little extra light onto your subject. The camera also features a Multi Interface (Mi) accessory shoe that lets you attach separately available flashes and other accessories.

Wi-Fi and NFC Connectivity

Built-in Wi-Fi and NFC compatibility makes it easy to connect the camera to supported mobile devices for easy, fast sharing. It also enables intuitive remote control over the camera for times where you need to be a little more hands-off.

Custom Menu and Visualised Set-Up

The Sony A6400 has a more intuitive, easy to use menu system. The My Menu feature allows you to create a custom menu page with up to 30 of your most frequently used settings. The buttons and dial can be customised for better control that suits your shooting style, with a handy visualised set-up screen to speed up and simplify the process. Overall, the a6400 is the ultimate creator camera.

This kit includes the Sony a6400 Camera Body + Sony E 18-200mm f/3.5-6.3 OSS LE Lens

LENS  
Lens Compatibility Sony E-mount lenses
Lens Mount E-mount
IMAGE SENSOR  
Aspect Ratio 3:02
Number Of Pixels (Effective) Approx. 24.2 megapixels
Number Of Pixels (Total) Approx. 25.0 megapixels
Sensor Type APS-C type (23.5 x 15.6mm), Exmor CMOS sensor
Anti-dust System Charge protection coating on optical filter and ultrasonic, vibration mechanism
RECORDING (STILL IMAGES)  
Recording Format JPEG (DCF Ver. 2.0, Exif Ver.2.31, MPF Baseline compliant), RAW (Sony ARW 2.3 format)
Image Size (Pixels) [3:2] L: 6000 x 4000 (24M), M: 4240 x 2832 (12M), S: 3008 x 2000 (6.0M)
Image Size (Pixels) [16:9] L: 6000 x 3376 (20M), M: 4240 x 2400 (10M), S: 3008 x 1688 (5.1M)
Image Size (Pixels) [1:1]  L: 4000x4000 (16M), M: 2832x2832 (8.0M), S: 2000x2000 (4.0M)
Image Size (Pixels) [Sweep Panorama] Wide: horizontal 12,416 x 1,856 (23M), vertical 5,536 x 2,160 (12M), Standard: horizontal 8,192 x 1,856 (15M), vertical 3,872 x 2,160 (8.4M)
Image Quality Modes RAW, RAW & JPEG (Extra fine, Fine, Standard), JPEG (Extra fine, Fine, Standard)
Picture Effect 13 types: Posterisation (Colour), Posterisation (B/W), Pop Colour, Retro Photo, Partial Colour (R/G/B/Y), High Contrast Monochrome, Toy Camera (Normal/Cool/Warm/Green/Magenta), Soft High-key, Soft Focus (High/Mid/Low), HDR Painting (High/Mid/Low), Rich-tone Monochrome, Miniature (Auto/Top/Middle (H)/Bottom/Right/Middle (V)/Left), Watercolour, Illustration (High/Mid/ Low)
Creative Style Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn leaves, Black & White, Sepia, Style Box (1-6), (Contrast (-3 to +3 steps), Saturation (-3 to +3 steps), Sharpness (-3 to +3 steps))
Picture Profile Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Colour Mode, Saturation, Colour Phase, Colour Depth, Detail, Copy, Reset
Dynamic Range Functions Off, Dynamic Range Optimizer (Auto/Level (1-5)), Auto High Dynamic Range (Auto Exposure Difference, Exposure Difference Level (1-6 EV, 1.0 EV step))
Colour Space sRGB standard (with sYCC gamut) and Adobe RGB standard compatible with TRILUMINOS Colour
14bit Raw Yes
RECORDING (MOVIE)  
Recording Format XAVC S, AVCHD format Ver. 2.0 compliant
Video Compression XAVC S: MPEG-4 AVC/H.264, AVCHD: MPEG-4 AVC/H.264
Audio Recording Format XAVC S: LPCM 2ch, AVCHD: Dolby Digital (AC-3) 2ch, Dolby Digital Stereo Creator
Colour Space xvYCC standard (x.v.Colour when connected via HDMI cable) compatible with TRILUMINOS Colour
Picture Effect Posterisation (Colour), Posterisation (B/W), Pop Colour, Retro Photo, Partial Colour (R/G/B/Y), High Contrast Monochrome, Toy Camera(Normal/Cool/Warm/Green/Magenta), Soft High-key
Creative Style Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn leaves, Black & White, Sepia, Style Box (1-6), (Contrast (-3 to +3 steps), Saturation (-3 to +3 steps), Sharpness (-3 to +3 steps))
Picture Profile Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Colour Mode, Saturation, Colour Phase, Colour Depth, Detail, Copy, Reset
Image Size (Pixels), Ntsc XAVC S 4K: 3840 x 2160 (30p, 100M), 3840 x 2160 (24p, 100M), 3840 x 2160 (30p, 60M), 3840 x 2160 (24p, 60M), XAVC S HD: 1920 x 1080 (120p, 100M), 1920 x 1080 (120p, 60M), 1920 x 1080 (60p, 50M), 1920 x 1080 (30p, 50M), 1920 x 1080 (24p, 50M), 1920 x 1080 (60p, 25M), 1920 x 1080(30p, 16M), AVCHD: 1920 x 1080 (60i, 24M, FX), 1920 x 1080 (60i, 17M, FH)
Image Size (Pixels), Pal XAVC S 4K: 3840 x 2160 (25p, 100M), 3840 x 2160 (25p, 60M), XAVC S HD: 1920 x 1080 (100p, 100M), 1920 x 1080 (100p, 60M), 1920 x 1080 (50p, 50M), 1920 x 1080 (25p, 50M), 1920 x 1080 (50p, 25M), 1920 x 1080 (25p, 16M), AVCHD:1920 x 1080 (50i, 24M, FX), 1920 x 1080 (50i, 17M, FH)
Image Frame Rate NTSC mode: 1fps, 2fps, 4fps, 8fps, 15fps, 30fps, 60fps, 120fps, PAL mode: 1fps, 2fps, 3fps, 6fps, 12fps, 25fps, 50fps, 100fps,
Image Size (Frame Rate) NTSC mode: 1920 x 1080 (60p, 30p, 24p), PAL mode: 1920 x 1080 (50p, 25p)
Movie Functions Audio Level Display, Audio Rec Level, PAL/NTSC Selector, Proxy Recording (1280 x 720 (Approx.9Mbps)), TC/UB (TC Preset/UB Preset/TC Format/TC Run/TC Make/UB Time Rec), Auto Slow Shutter, REC Control, Clean HDMI Info. (ON/OFF selectable), Gamma Disp. Assist
Hdmi Output 3840 x 2160 (30p), 3840 x 2160 (25p), 3840 x 2160 (24p), 1920 x 1080 (60p), 1920 x 1080 (60i), 1920 x 1080 (50p), 1920 x 1080 (50i), 1920 x 1080 (24p), YCbCr 4:2:2 8bit / RGB 8bit
RECORDING SYSTEM  
Location Information Link From Smartphone Yes
Media Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro (M2), SD memory card, SDHC memory card (UHS-I compliant), SDXC memory card (UHS-I compliant), microSD memory card, microSDHC memory card, microSDXC memory card
Memory Card Slot Multi slot for Memory Stick Duo/SD memory card
NOISE REDUCTION  
Noise Reduction Long exposure NR: On/Off, available at shutter speeds longer than 1 sec., High ISO NR: Normal/Low/Off
Multi Frame Nr Auto/ ISO 100 to 102400
White Balance  
White Balance Modes Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent (Warm White / Cool White / Day White / Daylight) / Flash /Underwater/ Colour Temperature (2500 to 9900K) & colour filter (G7 to M7 (57-step), A7 to B7 (29-step)) / Custom
Awb Micro Adjustment Yes (G7 to M7,57-step)(A7 to B7,29-step)
Priority Set In Awb Yes
Shutter Awb Lock  Yes (Shut. Halfway Down/ Cont. Shooting/ Off)
Bracketing 3 frames, H/L selectable
FOCUS  
Focus Type Fast Hybrid AF (phase-detection AF/contrast-detection AF)1
Focus Sensor Exmor CMOS sensor
Focus Point 425 points (phase-detection AF) / 425 points (contrast-detection AF)
Focus Sensitivity Range EV-2 to EV20 (ISO100 equivalent with F2.0 lens attached)
Focus Mode AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus
Focus Area Wide (425 points (phase-detection AF), 425 points(contrast-detection AF)) / Zone / Centre / Flexible Spot (S/M/L) /Expanded Flexible Spot/ Tracking ( Wide / Zone / Centre / Flexible Spot (S/M/L)/Expanded Flexible Spot)
Other Features Eye-start AF (only with LA-EA2 or LA-EA4 attached (Sold separately)), Object Tracking, Eye AF (Right/Left Eye Select), AF micro adjustment with LA-EA2 or LA-EA4 (Sold separately), Predictive control, Focus lock, Swt.V/H AF Area, AF Area Regist., Circ. of Focus Point
Af Illuminator Yes (with Built-in LED type)
Af Illuminator Range Approx. 0.3- approx. 3.0m (with E PZ 16-50mm F3.5-5.6 OSS lens attached)
Focus Type With La-ea3 (Sold Separately) phase-detection
EXPOSURE  
Metering Type 1200-zone evaluative metering
Metering Sensor Exmor CMOS sensor
Metering Sensitivity EV-2 to EV20 (at ISO100 equivalent with F2.0 lens attached)
Metering Mode Multi-segment, Centre-weighted, Spot, Spot Standard/Large, Entire Screen Avg., Highlight
Exposure Compensation +/- 5.0EV (1/3 EV, 1/2 EV steps selectable)
Exposure Bracketing Bracket: Cont., Bracket: Single, 3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0, or 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3, or 1.0 EV increments.
Ae Lock Locked when shutter button is pressed halfway. Available with AE lock button. (On/Off/Auto)
Exposure Modes AUTO (iAuto/Superior Auto), Programmed AE (P), Aperture priority (A), Shutter-speed priority (S), Manual (M),Movie (Programmed AE (P) / Aperture priority (A) / Shutter-speed priority (S) / Manual (M)), Slow & Quick Motion (Programmed AE (P) / Aperture priority (A) / Shutter-speed priority (S) / Manual (M)), Sweep Panorama, Scene Selection
Iso Sensitivity (Recommended Exposure Index) Still images: ISO 100-32000 (ISO numbers up to ISO 102400 can be set as expanded ISO range.), AUTO (ISO 100-6400, selectable lower limit and upper limit), Movies: ISO 100-32000 equivalent, AUTO (ISO 100-6400, selectable lower limit and upper limit)
Scene Selection Portrait, Sports Action, Macro,Landscape, Sunset, Night Scene, Hand-held Twilight, Night Portrait, Anti Motion Blur
VIEWFINDER  
Viewfinder Type 1.0 cm (0.39 type) electronic viewfinder (colour)
Number Of Dots 2 359 296 dots
Brightness Control (Viewfinder) Auto/Manual (5 steps between -2 and +2)
Colour Temperature Control Manual (5 steps)
Field Coverage 100%
Magnification Approx. 1.07x (35mm camera equivalent: Approx. 0.70x) with 50mm lens at infinity, -1m-1
Dioptre Adjustment -4.0-+3.0 m-1
Eye Point Approx. 23mm from the eyepiece lens, 21.4mm from the eyepiece frame at -1m-1(CIPA standard)
Finder Frame Rate Selection NTSC mode: STD 60fps / HI 120fps, PAL mode: STD 50fps / HI 100fps
Display Contents Graphic Display, Display All Info., No Disp. Info., Digital Level Gauge, Histogram
LCD SCREEN  
Monitor Type 7.5cm (3.0-type) wide type TFT
Number Of Dots 921 600 dots
Touch Panel Yes
Brightness Control Manual (5 steps between -2 and +2), Sunny Weather mode
Adjustable Angle Up by approx. 180 degrees, Down by approx. 74 degrees
Real-time Image Adjustment Display (Lcd) On/Off
Quick Navi Yes
Focus Magnifier Yes Focus Magnifier (5.9x, 11.7x)
Zebra Yes (selectable level + range or lower limit as custom setting)
Peaking Mf Yes (Level setting: High/Mid/Low/Off, Colour: White/Red/Yellow/Blue)
Others WhiteMagic, Grid Line (Rule of 3rds Grid/Square Grid/Diag. + Square Grid/Off), Movie Marker (Centre/Aspect/Safety Zone/Guideframe)
Display Content Graphic Display, Display All Info, No Disp. Info, Digital Level Gauge, Histogram, For viewfinder, Monitor Off
OTHER FEATURES  
Clear Image Zoom Still images: Approx. 2x, Movies: Approx. 1.5x (4K), Approx. 2x (HD)
Digital Zoom Smart zoom (Still images): M: Approx. 1.4x, S: Approx. 2x, Digital zoom (Still images): L: Approx. 4x, M: Approx. 5.7x, S: Approx. 8x, Digital zoom (Movie): Approx. 4x
Face Detection Modes: Face Priority in AF (On/Off), Face Priority in Multi Metering (On/Off), Regist. Faces Priority (On/Off), Face registration, Max. number of detectable: 8
Self-portrait Self-timer Yes
Others Interval Recording, Smile Shutter: Smile shutter (selectable from 3 steps), Touch Shutter, Touch Focus: Yes (Touch Focus/Touch Pad/Touch Tracking), ISO AUTO Min. SS, Bright Monitoring, Set File Name, Help guide, Area Setting, Shop Front Mode, Zoom Ring Rotate
SHUTTER  
Type Electronically-controlled, vertical-traverse, focal-plane type
Shutter Speed Still images:1/4000 to 30 sec, Bulb, Movies: 1/4000 to 1/4 (1/3 steps), up to 1/50 in AUTO mode (up to 1/25 in Auto slow shutter mode)
Flash Sync. Speed 1/160 sec.2
Electronic Front Curtain Shutter Yes (ON/OFF)
Silent Shooting Yes (ON/OFF)
IMAGE STABILISATION  
Type Not supported (image stabilisation supported on lens)
FLASH CONTROL  
Type Built-in flash
Guide No. 6 (in meters at ISO 100)
Flash Coverage 16mm (focal-length printed on the lens body)
Control Pre-flash TTL
Flash Compensation +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps)
Flash Bracketing 3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0, 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3, 1.0 EV increments.
Flash Modes Flash off, Autoflash, Fill-flash, Slow Sync., Rear Sync., Red-eye reduction (on/off selectable), Wireless control3,Hi-speed sync3
Recycling Time Approx. 4 sec
External Flash Compatibility Sony a System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe
Fe Level Lock Yes
Wireless Control Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. /Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.)
DRIVE  
Drive Modes Single Shooting, Continuous shooting (Hi+/Hi/Mid/Lo selectable), Self-timer, Self-timer (Cont.), Bracket: Single, Bracket: Cont., White Balance bracket, DRO bracket
Continuous Drive Speed (Approx. Max.) Continuous shooting: Hi+: 11 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps4
No. Of Recordable Frames (Approx.) JPEG Extra fine L: 99 frames, JPEG Fine L: 115 frames, JPEG Standard L: 116 frames, RAW: 46 frames, RAW&JPG: 44 frames54
Self-timeR 10 sec. delay/5 sec. delay/2 sec. delay/Continuous self-timer (3 frames after 10 sec. delay/5 frames after 10 sec. delay/3 frames after 5 sec. delay/5 frames after 5 sec. delay/3 frames after 2 sec. delay/5 frames after 2 sec. delay)/Bracketing self-timer (Off/2 sec. delay/5 sec. delay/10sec. delay)
PLAYBACK  
Photo Capture Yes
Modes Single (with or without shooting information Y RGB histogram & highlight/shadow warning), 12/30-frame index view, Enlarged display mode (L: 16.7x, M: 11.8x, S: 8.3x, Panorama (Standard): 19.2x, Panorama (Wide): 29.1x), Auto Review (10/5/2 sec,Off), Image orientation (Auto/Manual/Off selectable), Slideshow, Panorama scrolling, Folder selection (Date/ Still/ AVCHD/XAVC S HD/XAVC S 4K), Forward/Rewind (movie), Delete, Protect, Rating, Disp Cont Shoot Grp
INTERFACE  
Pc Interface Mass-storage, MTP, PC remote
Multi / Micro Usb Terminal Yes6
Nfc™ Yes (NFC forum Type 3 Tag compatible),One-touch remote,One-touch sharing
Wireless Lan (Built-in) Wi-Fi Compatible, IEEE 802.11b/g/n (2.4GHz band)7, View on Smartphone, Remote control via Smartphone, Send to Computer, View on TV
Bluetooth Yes (Bluetooth Standard Ver. 4.1 (2.4GHz band))
Hd Output HDMI micro connector (Type-D), BRAVIA Sync(Control for HDMI), PhotoTV HD, 4K movie output/4K still image PB
Multi Interface Shoe Yes8
Mic Terminal Yes (3.5 mm Stereo minijack)
Pc Remote Yes
AUDIO  
Microphone Built-in stereo microphone or XLR-K2M/XLR-K1M/ECM-XYST1M(sold separately)
Speaker Built-in, monaural
PRINT  
Compatible Standards Exif Print, Print Image Matching III, DPOF setting
CUSTOM FUNCTION  
Type Custom key settings, Programmable Setting (Body 3 sets /memory card 4 sets), My Menu, My Dial, Reg Cust Shoot Set
LENS COMPENSATION  
Setting Peripheral Shading, Chromatic Aberration, Distortion
POWER  
Supplied Battery One rechargeable battery pack NP-FW50
Battery Life (Still Images) Approx. 360 shots (Viewfinder) / Approx. 410 shots (LCD monitor) (CIPA standard)9
Battery Life (Movie, Actual Recording) Approx. 70 min (Viewfinder) / Approx. 75 min (LCD monitor) (CIPA standard) 10
Battery Life (Movie, Continuous Recording) Approx. 125 min (Viewfinder) / Approx. 125 min (LCD monitor) (CIPA standard)
Internal Battery Charge Yes
External Power AC Adaptor AC-PW20 (sold separately)
Power Consumption With Viewfinder Still images: approx. 2.4W (with E PZ 16-50mm F3.5-5.6 OSS lens attached), Movies: approx. 3.5W (with E PZ 16-50mm F3.5-5.6 OSS lens attached)
Power Consumption With Lcd Screen Still images: approx. 2.1W (with E PZ 16-50mm F3.5-5.6 OSS lens attached), Movies: approx. 3.5W (with E PZ 16-50mm F3.5-5.6 OSS lens attached)
Usb Power Supply Yes
OTHERS  
Operating Temperature  0 - 40 degrees C
SIZE & WEIGHT  
Weight (With Battery And Memory Card Included) Approx. 403g
Dimensions (W X H X D)              Approx. 120.0mm x 66.9mm x 59.7mm
  Approx. 120.0mm x 66.9mm x 49.9mm (from grip to monitor)


* Specifications subject to change by the manufacturer without notice

  • Sony a6400 Mirrorless Camera
  • Sony E 18-200mm f/3.5-6.3 OSS LE Lens
  • Rechargeable Battery (NP-FW50)
  • AC Adaptor (AC-UUE12)
  • Accessory shoe cap
  • Body cap
  • Eyepiece cup
  • Micro USB cable
  • Power cord
  • Shoulder strap
  • Front Lens Cap
  • Rear Lens Cap

Manufacturer Warranty


This product comes with a

24 month Australian warranty

from Sony Australia

Want to read more about warranties?

Click here

Add extra protection for peace of mind


Reviews

* Dispatch timeframes are indications only and may vary for multiple quantities. Timeframes are updated regularly during normal business hours.