DJI Care Refresh for DJI Mavic 3 Pro is a smart way to protect your investment and fly with greater confidence.

This comprehensive service plan includes two replacement units within 12 months, helping minimise downtime so you can get back to filming sooner. DJI Care Refresh also provides prioritised replacement service, including accidental water damage coverage.

Your product is eligible for DJI Care Refresh if it meets the following conditions:

• Brand new and unactivated product
• Activated for less than 30 days
• Genuine Australian stock

Two fast replacements

DJI Care Refresh includes two replacement opportunities in one year. If your product is damaged, you can request a replacement for a small excess fee.

The first replacement fee is $229 AUD, the second replacement fee is $289 AUD, and the Flyaway coverage fee is $1039.

International warranty service

With DJI Care Refresh, you can access replacement or repair service at any DJI Authorised Repair Centre worldwide after product eligibility is confirmed. This international warranty service is only available for DJI products purchased from official DJI Stores and Authorised Resellers.

Comprehensive, stress-free coverage

If an accident happens, DJI will replace your product. Coverage applies to incidents such as water damage, collisions, and other accidental damage. Replacement units supplied are brand-new products or equivalent to brand-new products in performance and reliability.

Free shipping

DJI covers shipping both ways whenever a product is returned for replacement service.

Dedicated service support

DJI Care includes exclusive technical support channels, with online chat and phone support available. Your request will be directed to DJI Care service channels for express replacement assistance.

DJI Care Refresh service process

If your aircraft is involved in an accident, you can choose replacement or repair at an additional cost, and the DJI Service Centre will respond accordingly.