DJI Care Refresh is a smart way to protect your investment.

This comprehensive service plan includes two replacement units within one year, giving you greater peace of mind when using your DJI product. It provides priority replacement service, including coverage for accidental water damage, helping minimise downtime so you can get back to filming sooner.

Your product is eligible for DJI Care Refresh if it meets the following conditions:

• Brand new and unactivated
• Activated for less than 48 hours
• Genuine Australian stock

Two fast replacements
DJI Care Refresh includes two replacements in one year. Your product can be replaced for a small excess fee.

Exclusive international warranty service
With DJI Care Refresh, you can access replacement or repair service at any DJI Authorised Repair Centre worldwide, once product eligibility has been confirmed. This international warranty service is only available for DJI products purchased from official DJI Stores and Authorised Resellers.

Full coverage, hassle free
If an accident happens, DJI will replace your product, including in cases of water damage, collision or other accidental causes. Replacement units supplied will be brand new products, or equivalent to brand new in performance and reliability.

Free shipping
DJI covers shipping costs both ways whenever a product is returned for replacement service.

Exclusive service
DJI Care provides dedicated technical support channels, including online chat and phone support. Your request will be directed to DJI Care service channels for express replacement support.

DJI Care Refresh service process
If an accident occurs involving your aircraft, you can choose replacement or repair at an additional cost, and the DJI Service Centre will respond to your request accordingly.