I just recently ordered some items online, but in the process needed to talk to a staff member via phone regarding some accessories I was thinking of adding to the purchase. I spoke to Kylie who went to the trouble of emailing me more product details complete with a video link giving me a clearer idea in order to make my decision. This was followed up by Dean, another staff member who spoke to me at length in a very helpful manner. Overall, the products I ordered were dispatched in good time and were delivered through the post very promptly. Thanks very much for your personal and professional service.
Dianna and the team at Digital Camera Warehouse have been such a joy to work with over the years. They have gone above and beyond to get me the gear I need to do my best work. Couldn’t recommend them highly enough!
Seriously impressive service! I was desperate to get a scanner to Darwin for my small business, I had a very tight time frame to meet. I had spoken to other companies, and despite my desperate pleas, no one was willing to even consider finding me an overnight courier option. I was lucky enough to speak with John, he was so efficient, friendly and understanding of my desperate situation. Within 10 minutes he had phoned me back with an option to get the scanner to Darwin within 48hours, best case scenario within 24 hours. In the end, my product was delivered to me within 24 hours. I just want to say a huge THANKS to both of the guys that helped me. You surpassed the service from four of your other competitors by far.
Great to deal with/lots of knowledge on products/very helpful over the phone and in the store/can't go past these people they know their stuff. Prices VERY reasonable. I am a return customer from way back, wasn't disappointed with 1st purchase, and not disappointed with my 2nd purchase and all the accessories.
I visited the Canterbury Digital Camera Warehouse this week to spend only $15 on something I needed. Regardless of the small value of the item I wanted to buy, I received great customer service from the knowledgeable staff, which included a complimentary cleaning of my dusty lens. I recommend considering these guys for your next purchase!
Amazing customer service and excellent product range. I brought my whole wedding photography kit in three separate bags and walked out with the perfect bag. Staff took the time to understand my style and made many valuable recommendations from his own experience. Definitely happy and will return for more business.
Last week I visited the Canterbury store for the first time and I was amazed by the great customer service. One of the best camera stores in Sydney with a massive range of cameras and equipment. The staff are very very friendly and super knowledgeable and helpful. They helped me patiently to get the right products for what I needed. I will definitely be going back to DCW Canterbury to purchase more products.
I didn't have much time, so after inquiring online, I went to the store to pick up the product, but the response was quick and good both online and at the store. The store isn't that big, so it's best to consider it before making inquiries. About 5 minutes walk from the station.