More Happy Customers
"Thank you very much the camera arrived at 7.30 am this morning. Very pleased
with the service. Thank you very much again for the great service from you, it
is very much appreciated." Ros, Glebe TAS 26/9/06
"I am very happy with your service! I placed my order for a digital camera via
the web on Friday the 15th of September, 2006, and it arrived on Monday the
18th. (I live in Brisbane) Not only that, but I researched my purchase very
carefully before I decided what I was going to buy and from whom, and I could
not be happier. I have already recommended your services to some friends of mine
who are about to make similar purchases. Thank you." Jan 25/9/06 Jan rated us:
service: excellent; pricing: excellent; speed: excellent; web-ease: excellent;
web-info: excellent.
"I shopped around for approx 3 months before buying my dslr [digital SLR]
camera, your website is great, your delivery time to the other side of the
country is fantastic and your customer service is impeccable. I will be
recommending others to look at your business first as I know for a fact that
this is the first and only place i will purchase my photography equipment from.
Thanks so much for the great service and i look forward to dealing with you
again and again." Mark Fremantle WA 10/9/06 Mark rated us: service: excellent;
pricing: excellent; speed: excellent; web-ease: excellent; web-info: excellent.
"I recently bought a Canon Powershot S3 IS Digital Camera and 1gb Memory Card
from your site and was wanting some batteries and a charger and saw that you
have the $11 off the Uniross Sprint Ultra Fast Charger and Batteries. I was
amazed at how fast you sent the camera and would love to purchase some more
products off you. Thank you so much for the excellent prices and speedy
delivery. I will be recommending this site to others for sure! :)" Kylie,
Leeming NSW 17/9/06
"Received goods OK next day. I would like to say that I was most pleased with
the professionalism and promptness of the entire order/delivery process and look
forward to repeat business in the future" Peter 21/9/06
"Despite the fact I mucked up the online order process - I gave the wrong
delivery address and incorrect credit card, a quick phone call fixed it all. I
ordered late on Friday and the camera arrived Tuesday morning - all goods were
as described and were at a great price. I would not hesitate to recommend the
service to anyone and in fact phoned on Tuesday morning to say thank you
personally." Hillel, Ormond VIC 10/9/06
Hillel rated us: service: excellent; pricing: excellent; speed: excellent;
web-ease: good; web-info: good.
"As a travel writer, I don't have time for messing around. I need it now, right
now! The Sony R1 is a professional camera, and not easily obtained on the
Australian market. Digital Camera Warehouse had the Camera, the service, the
website, the accessories. Digital Camera Warehouse is the first place, the last
place, the only place to go." Dale, Berwick 7/8/06 Dale rated us: service:
excellent; pricing: excellent; speed: excellent; web-ease: excellent; web-info:
excellent.
"Thank you for the best online buying experience. I love my new camera [Fuji
S5600]. Its perfect for my needs and I just love the quality of the pictures it
takes. I will definitely be back to buy from you again. Well done and thanks
again. Amanda." 3/7/06 Wyndham NSW Amanda rated us: service: excellent;
pricing: excellent; speed: excellent; web-ease: excellent; web-info: excellent.
"Thanks marilyn, goods arrived before me, excellent service much appreciated.
cheers gavin" 2/7/06
"You guys are amazing! I ordered online on Monday (26/6) at around 5:00pm and
my order was delivered yesterday (27/6) afternoon. Unbelievable service." Karen,
Crows Nest 28/6/06
"Hi, I would just like to express how happy I am with the service that you have
provided me. I placed the order on Saturday and received my purchase on Tuesday.
I was called on Monday to confirm my purchase and was advised that it had been
shipped and that I should expect to receive it in the next day or so. Thank you
so much for provided such excellent service, I look forward to doing business
with you in the future. Regards, Wendy" 28/6/06 Ashtonfield NSW
"The sales assistant was both friendly and helpful. Your price for the Sandisk
Extreme 3, 1 gb Compact Flash card I purchased was very competitive. The mailing
charge was fair and delivery was very prompt. I will be back. Thank You." Chris
8/6/06 Cremorne, NSW Chris rated us: pricing: excellent; service: excellent;
speed: excellent; web-ease: excellent; web-info: excellent.
"Hi Tracey – excellent price, fantastic service, muchly impressed, goods
arrived in good condition at 2 pm !! Feel free to post this on your website.
Best Regards - Sunit" 22/5/06
"i was surprised how fast my camera was delivered from sydney to perth in less
than 24 hours!!!" 21/4/06.
Here's how he rated us: pricing: excellent; service: excellent; speed:
excellent; web-ease: good; web-info: good.
"I'm very happy with my purchase, I haven't seen them for sale in many stores,
but your price is definitely the best! Thank you so much for a easy transaction
and the bonus was the super fast delivery. Thanks I'm a very satisfied customer
and will recommend you to all my friends for their Digital Camera needs." Tracey
6/4/06 Frankston, Vic. Tracey rated us: pricing: excellent; service: good;
speed: excellent; web-ease: excellent; web-info: excellent.
"100% satisfaction guaranteed when you buy with DCW! Order was placed on
Thursday and arrived in Hobart on Friday. I've passed this info on to all at
work who are into photography." Gavin 23/3/06 Blackmans Bay, Tasmania. Gavin
rated us: pricing: excellent; service: excellent; speed: excellent; web-ease:
excellent; web-info: excellent.
"I can't remember the name of the woman who rang me about my order - the camera
case I wanted was no longer offered, and who suggested alternatives, but who
also told me about a new memory card which, while more expensive, suited me
better, and the total price was actually a bit less than my original order. I
spoke with her on Tuesday afternoon, and my order arrived yesterday - less than
a day. The personal service and the extraordinary delivery time has made
shopping with you a lovely, hassle free experience. So, thank you - I will
return if I need more camera gear." Maree, North Melbourne 28/3/06. Maree rated
us: pricing: excellent; service: excellent; speed: excellent; web-ease:
excellent; web-info: excellent
"This is my 3rd purchase and I have been very pleased with the service I have
received. I have no trouble in recommending DCW as a great online supplier.
Thanks and keep up the good service." Derek, 21/3/06. How Derek rated us:
pricing: good; service: excellent; speed: excellent; web-ease: excellent;
web-info: good.
"A very well designed site and much easier to use than your competitor's sites.
Exceptional features include:
- ease of navigation
- access to outside sites with useful information (the effort in maintaining
the links must be high!)
- the 'accessories' section at the bottom of many unit pages.
Apart from that, much cheaper than I could do elsewhere and very helpful and
fast responses to email queries." From Jim. Mackay, QLD. 21 March 2006. Jim
purchased a Sony DSCH1 camera, a 1 gig memory stick, camera case, card reader
and spare batteries. Here's how Jim rated us: pricing: excellent; service:
excellent; speed: excellent; web-ease: excellent; web-info: excellent.
"Dear Tracey, The camera is a gem! Thanks a lot for a great product, highly
competitive pricing and prompt, efficient delivery. I hope your business grows
in leaps and bounds. Cheers, Hayden"
"Thanks for the amazing service. I received the order yesterday much sooner
than expected. It appears that not only do you have the best prices but the best
service as well."
"Thanks for the prompt and professional service. Camera received (3 days from
order) and in use already. I have passed your website address onto all staff on
the island." Gary, Lizard Island Resort, www.lizardisland.com.au
"Credit where it is due. Ordered goods on Monday the 27th [February] over the
web. Rang the Customer Service number to make an addition to the address line
and your package has arrived today (48 hours later) as ordered. Well done and
thanks for the good service. Graham Willis...satisfied 1st time user." Roseville
NSW 1/3/06. Graham purchased printer ink cartridges.
"It arrived in one piece and works fine. You offer a great service and I will
be back again. Thanks for the great service. regards ... Sean" Gungahlin ACT
16/2/06. Sean purchased a Fujifilm S5600 camera.
"I'd like to thank Matt, who took my phone enquiry, and the lady who served me
today, for your excellent service and courtesy, not to mention the super price.
Your Web site does not exaggerate your qualities. Thanks again, Fred Howard"
Concord NSW 23/2/06. Fred purchased a Canon A620 camera and a Peak 512mb SD
card.
"To everyone at DCW,
What a fantastic service you provide! I ordered a camera and accessories and
they where delivered to my office desk in 23 hours from order time. Just
amazing! The advise I received upon ordering was professional, accurate and
there was no pressure to upgrade or purchase unwanted accessories which enabled
me to buy exactly what I wanted. The price was extremely competitive also. I
will be recommending your site to EVERYONE I know. Well done and thanks again!"
"Dear Tracey, Thanks for the great job the DCW team did [with filling] my
order. Here is a testimonial you can add to your list of "happy customers". Only
48 hours between order and delivery.... and several emails from DCW to let me
know how things were going! I'm used to doing business on-line, I can tell you
this company is one of the best on-line stores I've ever seen, mixing perfectly
service and low prices... Do not hesitate to deal with DCW a trustworthy and
efficient company!
"Hi, Just wanted to let you know that I got my order from you today, one day
after I made it on to your site! Everything is fantastic, your postage price was
great, the item was incredibly cheap, and I can’t get over how fast you got it
to me. I’ll have no hesitation in ordering from you again, and will be
recommending you to all my friends. Thanks, Alex"
"Hello there thank you so much for your excellent service. The battery charger
is perfect and i cant believe I got it for that price!!! Postal was extremely
quick, I recommend you to anyone and everyone. Thankyou so much, Lynda"
"Hi DCW Team,
Just a Thank You for a great service.
The week before last I put in my online order for a digital camera. It arrived
promptly and well packaged. Encouraged by this first test, last Sunday I ordered
some accessories. They arrived at my door on Tuesday morning. Well done! Though
battery charger and batteries were ordered separately from the camera, you still
only charged the discount price. Nice to do business with you."
"Your services are outstanding. If you ever need any references for your site
let me know. Thanks once again. Regards Gabriel"
"I spent the weekend looking at camera’s talking to people who were either very
biased or very average in their product knowledge. Found DCW by chance and made
a call to Matt who was a) polite and courteous b) knew his stuff c) free of
bullshit, and confirmed what I really wanted to know. I ordered the camera over
the phone at 9:30am and had the camera delivered to me by 3:30pm today, mind you
I’m on the northern beaches. How bloody good is that! To top it off you offered
a product out there cheaper than I could source, hassle free, stress free and
with a smile to boot. 10 points Matt."
"Thanks Veronica - [order] received this morning - faster than a speeding
locomotive !! regards Sandie."
"To Digital Camera Warehouse,
thankyou for your great prices and service nothing short of excellent. I am a
professional photographer in the Southern Highlands 2 hours from Sydney and
urgently needed camera batteries and a compact flash card for a shoot this
Saturday. I rang you midday Thursday and I was holding the goods by 9.30am
Friday morning. Many thanks for your great help."
"My order turned up today, thanks for the prompt service, most Australian
companies I have dealt with lately seem to take a week r more just to process
the order. You have re-ignited my interest in buying locally and not from
overseas, thank you and keep up he great service."
"I received my camera and accessories in super fast time. Ordered on-line
Saturday, was contacted Monday and order delivered Tuesday morning. I must
commend your company for their excellent service and quick attention to
delivery. It makes a change from other businesses that I have dealt with in the
past."
"dear staff digitalcamerawarehouse i rang to buy a Cannon Powershot A95 on
Wednesday at around 10-30am. they said is wasn't n stock - thought it could be
done! Well today is thursday and it was delivered by eleven o'clock! i live
three hours drive from Sydney, that's Service and the best price!"
"Thank you for the excellent service. I ordered the card on-line on Wednesday
night and had it delivered on Friday morning. This is the first time that I have
purchased goods over the internet and I am very pleased with the result! You are
also one of very few on-line shopping sites which advertises the SanDisk Ultra
II card correctly as a type I card, not type II. I find your website very good,
easy to navigate and full of useful information, and your prices are very
competitive. Please keep up the good work as I will recommend you to others."
"On Tuesday evening I finally decided on the Digital camera I wanted and placed
an Order with you via my computer. ....fully expecting delivery sometime next
week . To my astonishment it was delivered to W.A. and was on my doorstep at
9.30am Thursday, now I call that good service, my congratulations and
thanks............John, WA."
"Ordered a Flash Memory card Monday afternoon, Tuesday you checked delivery
details, Wednesday it was delivered in Adelaide - as usual brilliant service and
excellent value."
"Many thanks to the team at DCW. Congratulations and much appreciation of your
efficient, courteous and knowledgeable staff. A wonderful array of camera
products displayed in a user friendly website, all competitively priced."
"Great service, you left us with no false expectations, maintained good
contact, and the products are exactly as I hoped they would be. I will be
pleased to place any future business with you. Thanks to everybody concerned. (
If it sounds like I expected otherwise, then let me assure you that
disappointment when purchasing over the Web is unfortunately too common....your
high standards will hopefully help reverse this trend)."
"Thanks for taking my order. The Canon S1 IS camera (and accessories) arrived
this morning in less than 24 hours after placing my order. This is the third
time I have order items from DCW and each time the prices and quality of service
has been excellent. You must be very proud to work for such an efficient and
professional company. I'm sure my brother is going to be very happy with his new
camera. Merry Christmas to you, Tracey and all the other staff at DCW.
"Hi Everyone at DCW,
Thanks heaps for your efficient service. My camera arrived 23 hours after the
order was placed. Great job. Merry Christmas, Murray"
"Just a short note to let you know how pleased I am with your service. I was a
bit reluctant to order a camera online but the money that I saved made it
worthwhile. I spoke to your sales department and they were honest and reliable
in their information. Also the little tripod we received was certainly a
surprise and appreciated. Once again thankyou. I will recommend yourselves to my
friends. "
"I received my order today and I would just like to say how incredibly
impressed I was that it arrived so quickly. Thank you!!!"
I would just like to congratulate your team for the great service that I
received.
If every web business ran as efficiently as the digital camera warehouse then the
Internet would be a better place.
Thanks for the GREAT service. I have just recommended you to our organisation.
After the poor service i have experienced lately from a large well known
furniture/electrical store i was most impressed with the service i received from
Digital Camera Warehouse. After placing my order it was delivered to my door in
under two business days. I have allready
recomended you to family and friends.
Thanks Terri for your patience with all my questions over the phone and thanks
to Digital Camera Warehouse
for your prompt service. I was a bit nervous about this transaction at first,
but now that my camera and
accessories have arrived safely I will be happy to recommend DCW to all my
friends! You certainly have the
best prices and range of goods in all my comparitive shopping for this major
camera purchase.
I am e-mailing you to let you know that I recieved my product today.
Thankyou very much for your service and I hope to shop with you again.
I just wanted to confirm I received the camera this morning...brilliant. many
thanks.
although I saw a super special on the same camera in the SMH today you guys were
still $10 cheaper. well done.
Received the items today and they work great. Thanks so much for the great
service and great prices!
Just to confirm the Camera arrived safely in Geelong yesterday. Thank you for a
great price and a very efficient service – I will be recommending you to my
friends.
It's amazing that I've received the camera today(it's less then 24 hours since i
place the order), It's the best on line service I experienced so far.
Thank you very much.
I have just spent a long while browsing your website. Congratulations on the
excellent information and layout of this, and on your business, which is
obviously borne of your love of photography, excellent business acumen, and
strong ethics. Your knowledge, professionalism and level of customer service
would be unrivalled in your industry. Hearty congratulations.
Just an acknowledgement, I recieved the camera this afternoon.
Thank you for your prompt and efficent service!
Brilliant!!
Thanks a lot Karen, you really offer a great service.
Who would like to order a good on the internet at 7:30 before going to work and
get it delivered THE SAME DAY at 2:30 pm????
Everyone, I'm sure. That's what happened to me through your very impressive
Digital Store (I work in North Sydney). With the quotes you have on your web
site I was expecting a delivery the next day, but with this turn around you
manage to beat my expectations. The quotes to be read on your site are true!
I would like to say how impressed I was with your level of service in dealing
with my order. Whilst it was by no means a significant one in terms of value,
you demonstrated what customer service is all about. Your Website was very
user-friendly and efficient. When next I buy a product in your range be assured
I shall visit your site first.
I would like to pass on my thanks to Karen for the processing of my order, which
arrived at my home just after 2.30pm today. I might add I was very surprised and
pleased to have received my order in such record time. This in my opinion is
service exceptional and I myself will use your business in the future and will
happily recommend your business to family and friends. Again, thank you.
My order lodged over the internet at 6.30pm on
Friday was delivered door at 8.30am this morning. This is the easiest shopping I
have ever done. Door to door delivery in less than seven days at a very
competitive price. Thank you so much for your great service.
DCW is just fantastic! I am so pleased i was
referred to you for my purchase. You're amazing! I order a camera at 11pm one
night and i am playing with it by lunch time the next day ...my Border Collie
show dogs have never been photographed this much...:-) they are becoming flash
phobic!...hahaha I'll be getting accessories soon! The people at work were so
impressed also....i passed on your website address to many! Keep up the awesome
work!
A big thanks to all at DCW. I placed a web
order shortly before 9am Monday - CF card, battery charger and a camera bag.
That morning, you guys rang to say the camera bag I ordered wouldn't be in stock
for 3 days, and you suggested an alternative that was in stock - same brand,
suited our needs and was $11 cheaper. The goods arrived Tuesday morning - less
than 24 hrs. We're extremely happy with the products and, in particular, the
service. I'm going to order with you guys again - great job.
I just wanted to say thanks for the great
service that I received with buying my digital camera. I didnt expect it so soon
and the communication about the status of my order was great.
Ten out of ten for service! Just a note to let
you know my new Canon A80 arrived today at 8.30 am, I am very pleased with it.
Also very impressed with the prompt dispatch of my order and the good price on
the camera. Will certainly recommend your
company to anyone wishing to purchase a digital camera or accessories.
Hi Camera Warehouse,
We are still reeling from the super quick delivery of our camera last week. Keep
up the great work.
I like to THANK YOU for your very fast and well packed delivery of my digital
camera, the pentax optioS4.
a "little later" i will extend the warranty for this camera for "peace of mind".
thank's again and have a great day to all of you.
I would just like to thank you for the great service I received when ordering my
camera. I ordered a Canon Powershot A75 with only three business days to go
until I left on holiday. I shouldn't have worried - it arrived the very next
day, so I had time to spare. It was also the cheapest price I could find
anywhere.
Tracey,
Thank you for your wonderful service. I have now dealt with your business a
number of times and it has always been very professional.
Very much looking forward to my next transaction.
Just a quick thank you for your very prompt and efficient service.
I purchased a digital camera and extra memory card from your website last week.
It was the first substantial purchase I have made on the net and so I was a
little nervous about it all going well. The courier arrived at my workplace with
my package the following day and it was all exactly as I had ordered. At a
saving of over $200 on the RRP in all the shops I had visited, I never could
have expected such fast, convenient delivery and service.
Thanks. I'll be using your site again for any
future camera needs, and recommending you to all my friends!
My Canon A80 which you supplied arrived today and I would like to congratulate
you.
Living on Flinders Island in the middle of Bass Strait we expect, and usually
get, slow deliveries (or worse). I was astonished and delighted when my camera
turned up so quickly. I haven't had time to do any more than unpack it yet, but
if the camera is as good as your service I know I will be delighted. Many thanks
Thank you for your excellent services. It took only 1 day for the delivery to
arrived. You can't ask for more than that. I definitely will buy from you again.
Just recived my camera, its fantastic, thank you so much for your BRILLIANT
service. Ill never shop anywhere else (and neither will my friends!)
I recieved my Canon A70 on Friday and have been using it all weekend.
Thank you for the prompt and efficient service.
Dear staff of Digital Camera Warehouse,
I compliment you on the great service you gave me when purchasing my first
digital camera a few weeks ago. Your attitude on the phone is exceptional, the
price very competitive and the order filled before my deadline for a trip to
China was great.
Take a bow.
just a quick note to thank you for your great service, in this day and age its a
rare thing indeed.....phoned through a pretty small order for a 256mg memory
card yesterday lunchtime, and here i have in in my hands tonight...
keep up the great work..
I would like to thank you for your prompt attention you gave me after I placed a
phone order . It arrived here to me just 2 1/2 days after placing the order and
was in very safe and secure packaging. Also a big "plus" for your sales staff.
The lass I spoke to on the phone was very helpful and went to some extra trouble
to get the goods I was after and give advice. It is rare these days to have such
courteous contacts . Sincerely...E-D.
Just a quick note to thank you for the prompt service and delivery of the camera
i ordered on Tuesday 10th of February. I found the service very easy to use and
am very pleased with the purchase.
Hi Karen
You excelled yourselves getting the camera here by 10am today.
Now flat out learning about aaaal those buttons.
Attached image of the town of Mannum, if you are allowed to receive them.
Another happy customer.
KR
Mannum South Australia
Hi Veronica
Everything was fine - thank you very much for your prompt attention. Your help
is much appreciated
Kind Regards BA
Dear Karen
I want to thank you for ensuring that my order reached my father's place before
we arrived.
It is great to get such service!!
Not many businesses seem to want to go the extra yard to please cusomers these
days like you.
thanks again DH
Hi Marilyn
I'm more than impressed - I received the camera in less than 24hrs from placing
the order :-)
You certainly do have a prompt, efficient and professional service.
Thanks again
Darren
Hi Tracey and staff..
Received Sony F828 yesterday 2nd Feb, excellent service from notification in
stock to the highlands of Tasmania, two and a half working days.
That is not the only rave, the camera is filling every expectation and the
quality of pics taken at 8MP is mind blowing.
While the praise is still coming I would recommend the 2.2 Gb mini to anyone
that needs hassle free extra storage..
Regards and recommendations.. Dave Blueberry Cottage Tasmania.
Dear Veronica
I am very impressed with Digital Camera Warehouse. Not only do you have the best
prices on the web - your service level and professionalism is
amongst the best I have experienced. I am a time poor executive with small
children and finding time to physically shop for a digital camera was nearly
impossible - despite the value I would get from one. Your site, information and
professional service made it possible for me not only to get the camera I wanted
- but also at a great price. It even arrived the next day.
Thanks again,
AF
PS The Minolta Dimage Z1 really does everything very well - I am very
happy with it.
Thank you. Your service is excellent and I will definitely use you again. Peter
S.
Hi Tracey, Thank you for the prompt delivery of my order it arrived at about
10:00am today. I would also like to say that this is now the third order I have
placed with your company, and each time I have been very pleased an grateful for
your wonderful service and prices. I hope that you and your staff have a Happy
and Prosperous New Year.Cheers Carl
Tracey, Just to let you know that we recieved the Canon A70 camera this morning
- since ordering it on Wednesday we were all anxiously waiting for it to turn up
so many thanks for such a speedy delivery (esp over the New Year break). Have
already had fun taking lots of pictures (and of course feeling relaxed in the
knowledge we can just delete the lousy ones) and downloaded them on to the
computer.
Best wishes for the New Year. Regards, Hugh
Fantastic !
11 out of 10 for service! Merry Xmas to you
Robin
Dear DCW
Just wanted to say thank you for the prompt delivery of our Sony Digital camera,
just in time for Christmas. I would also like to thank you for the gift of the
camera bag which will come in very handy. Our best wishes to your staff for the
Christmas period.
Kudos to you! Arrived 2 days after order
placed. Very impressed - seamless transaction. Cheers, Matt
I would just like to commend you on the quick
and efficient service I recently received. I ordered a Cannon Powershot G5
digital camera via the net from Western Australia last Monday and was using it
on Friday morning. Also you beat the local competition (Harvey Norman) by $200.
Well done! I will certainly tell my friends about you! AR
This was delivered so promptly, thank you!
Hi,
Many thanks for the prompt, efficient and friendly service in my recent purchase
of a Canon A70 camera and associated goodies. This is particularly so in the
separate forwarding of the camera case which arrived by free overnight mail on
Christmas Eve, just in time to be wrapped in pretty paper.
I've had no hesitation in recommending your very competitive pricing and
friendly service to family and friends over Christmas lunch today.
Good morning Karen
Received the camera this morning, many thanks for the prompt service.
Congratulations on your fantastic service. I rang and ordered a Lexar Multi-Card
Reader yesterday afternoon
(only dealer I could find online who had one) and I received it in this mornings
mail -to regional Victoria. Great stuff.
Hello Veronica / Tracey
I have received my canon Ixus400 this morning in perfect time. Thanks for
all your assistance I am looking forward to using my new camera. Your
service was great thanks again!
Just a big thank you. I just received the Canon
A70 camera which I ordered from you yesterday morning.
Fantastic service. I will tell my friends. Carol, Seaham
unbelievable, after 5 month in south america it is nice to receive a little
australian efficiency, thanks for the prompt response.
alain benjamin
Greetings
I recently bought a Pentax *ist D from you and
am delighted with both the product and your service. David
This is just to say thank you to the staff for all their help in the purchase of
my new Nikon 4300 digital camera. The follow up to placing the order was a nice
touch to the service and the goods were delivered on time. Many thanks to you
all, may other companies learn from you how service should be provided. Colin W
Karen, Tracey, Veronica.
Thank you very much for your prompt service and help in ensuring that I get my
camera before Christmas. I have the camera now and it's working fine. It arrived
on time as you said it would.
I hope you all have a Merry Christmas and a wonderful New Year.
Cheers
Roger.
Hi
I recently travelled for 3 mths through the UK, Canada and USA, i was thinking
of not taking my digital fearing there would be little access to upload my
pictures as the memory stick became full. After searching i came across your
website and saw the X-drive. I ordered and recieved my x-drive in speedy time,
it is exceptionally easy to use and it really made my holiday a breeze.
Nothing could be simpler and hassle free. Thanks for your professional service
and a great website with fantastic products. I will be telling my friends about
you.
Regards
Carolynn
I wish to thank you for your great service. I ordered a Compact Flash card
yesterday and it arrived early this morning. There were a couple of problems
with my credit card and the product I ordered. Your staff member named Chris
managed to sought all this out ands upply the card in less then 24 hours.
Excellent service and the best price.
Hi Veronica (and Tracey, and Susan)
The camera arrived this morning, that was FAST! Just wanted to pass on my thanks
for the great service, prices and patience with my stupid questions, I'm very
happy! CH
Fantastic - thanks very much, you've made my day :-) Regards Paula
Just a short note to say Thank You. This has got to be the fastest service I
think I have ever received.
The order arrived at my home this morning. That is less than 24 hours since I
ordered it.
DT
Tracey
The parcel arrived this morning before 8am. Thanks for the prompt service.
You folks are certainly customer focussed & I wish you every success in the
future.
Good morning Veronica,
I wanted to thank you for your great help with this. I have received the memory
yesterday and the camera this morning. All the deliveries were very fast and
your assistance was much appreciated. Thank you very much.
Kindest regards
faruque
Hi Tracy,
Very speedy service, CF card received today.
Thanks,
Leighton
Hi Tracey,
Thanks for making my order from your company so easy and simple.
Regards
Melissa
Thanks Veronica
My order arrived yesterday. Thanks for making it easy to buy my camera.
Karen
Dear Veronica,
I wanted to add my glowing remarks to those of others on your site. After
waiting over a month for a camera to come from another site (XXXX ) and being
messed around, unable to contact them and very frustrated, I cancelled my order
with them and ordered from you. You were very helpful over the phone, and then,
to top it all off, my camera arrived 2 days early!! While I have and will
continue to tell people to never visit the other site, I will be recommending
people put your site at the very top of their list. I will certainly buy from
you again. You have restored my faith in on-line buying that was severely shaken
by the experiences from the other site.
Thanks more than you can imagine. N
Tracey,just a short note to say that the goods have arrived safely and are
working fine.
Commend your excellent service, and will be recommending your shop to all and
sundry up this way! Cheers, George Z
Hi Tracy Just a short note to thankyou for sending me my Fujifilm S3000 so
quickly I have aready had lots of fun with it. Its a good little camera for all
my family to use and we are all pleased a punch, once again thanks for your
service. Could you please thank the other girls on the end of the phone for
being so helpfull. ME
Hello Karen Thank you very much for the camera
i recieved it on friday 17th very pleased with the whole transaction and would
be happy to recommend you to others thank you again... RS
Hi,
I just thought I'd send a quick email to thank you for what amounted to great
service. The camera I ordered arrived today as you said it would and
everything with the order was fine. .. I've already told a few people of the
great service you provided and they've asked for the URL for your site.
The camera I bought was for my daughters birthday this Wednesday, I'm sure
she'll be thrilled with it. My partner and I plan to buy a higher end
digital camera for Christmas and as long as you stock the camera we're after (I
haven't decided which one yet) I suspect we'll more than likely be
buying it from you. Thanks again and keep up the good work. Regards. Phil C
Just to let you know that my 30GB X Drive
arrived today ( 48 hours or less after ordering). Still getting to terms with it
but so far so good Thanks for the great Service. Tim McK. Red Hill
I compliment you on your excellent service and
delivery. The goods arrived at my home in Perth on Tuesday morning after placing
my order on Sunday afternoon. Fantastic! I knew I had made a wise choice of
supplier when you took the trouble to phone me up on Sunday night to confirm my
order. Congratulations on your great service and prices. Regards, C K-J
Dear Tracey
Thank you for the excellent service you gave me, including advice, and despatch
of my Olympus C-740 Zoom Digital camera. It arrived safely within the time
stated and I am extremely pleased with it, and with the quality of the
photographs.DE
Hi Tracey and the Team at Digital Camera
Warehouse,
I wanted to let you know how impressed I am with your service.
It's not often these days that consumers find it, and yours is just fantastic. Priot
to placing my order with you I was on the receiving end of a bad situation with
a major online shopping company who had my order for a printer and camera for a
month before I got fed up and cancelled.
They took payment the day I ordered too and one week later I am still waiting
for a credit.
I placed the same order with you and received the 1st part of it 2 days later
and the rest after another 2 days.
I will be recommending you to everyone I talk to who are considering purchasing
these types of products. Your prices are great too!
thanks again,
Andrew
Dear Veronica and Tracey
You were both very helpful over the phone when I needed to discuss the best
storage options for our digital photos while my partner & I were in France for a
month.
Thanks to your recommendations we have over 500 photos, plus 30 movies (just
under 1 gig of images) and as you could guess the "X's-Drive portable hard
drive" worked like a dream.
I enjoy recommending your company to other people, it's great to hear their
positive comments, keep up the good work.
There are lot of other online sites that could learn lots from you guys.
Regards Mike & Anna.
Thank you for your speedy supply of the Canon G3 Digital Camera which arrived
this afternoon in less than 18 hours from when it was originally ordered. Your
speed and efficiency in delivering the order is very much appreciated.
Everything came well packaged and delivered safely to the door. I rate your
service first class and thank you again. Have a good long weekend holiday. JS
I would like the management team to be aware of the excellent customer service
that Veronica was able to provide when I was trying to make a decision
about which camera to choose- Veronica was patient and helpful making the
decision process much easier resulting in my placing an order over a competitor
XXXXX. thanks Veronica. MR
Dear Veronica,
The camera arrived earlier today. It was a nice surprise to get it earlier than
expected. Frances.
Hi Tracey!
I received the new SD card today, thank you very much! What can I say other than
what fantastic service!! I can't imagine any physical store let alone another
website that would have resolved this problem more easily!
Thanks again, I most definitely will be buying anything I need in the future
from your business knowing there is such solid customer service to back it up.
Although the primary reason I was attracted was the much lower than average
prices! Well done and thanks again! AD
Guys, just want to say thanks for the fast
delivery. I have purchased items over the internet from many different places
and most of my experiences have been bad. You guys delivered within 24 hours!
Brilliant - this is what e-shopping is all about.
Hi Digital Camera Warehouse, Many thanks….. I purchased a Fuji S304 digital
camera, xD Picture Card (128Mb), Power Base Ni-MH charger, spare batteries, and
Fuji Soft Case .Wow, great prices, great service, fast delivery, and excellent
customer relationship. Many thanks Veronica for your telephone sales
assistance!!! Keep up the great customer focus and service……I’m most impressed
and will be recommending your warehouse to other people I know interested in
digital camera equipment. One highly satisfied customer. SR
Hi there,
I would like to pass on my sincere thanks for the fantastic quick overnight
service in which you supplied a 256mb Xd picture card for my Olympus 5 Mpixel
camera. Your site is wonderful and I did shop around, I will be shopping here
again, no questions asked. Keep up the good work and great range of products. I
will be telling my friends about it.
Thanks, Glenn
Veronica,I have just been informed that the camera was delivered this
morning.Thanks for the fast delivery, and helpful service.I will be sure to deal
with you again!!Thanks, JH
Hi Tracey,
Just wanted to drop you a quick note saying that my memory stick I ordered
yesterday turned up first thing this morning......
I will definitely be referring your company! Low prices.Fast Efficient Delivery.
PR
Tracey
How nice it is to get such personal service from an impersonal www address - now
all you need to do is stop beating us at cricket !
Geoff (UK)
G'day Veronica,
Thanks for excellent service; next time I buy a camera it WILL BE from DCW.
Really appreciate the communication and "after sales" help with couriers. Thanks
again! Yours Sincerely, JB
Your service has been fantastic. I've recieved
my goods and the tax invoice well ahead of my deadline.Many, many thanks. I look
forward to doing business with you in the future as I hope will the people I
refer to you.
Regards DW
Thanks Tracey!
Good to see the customer service ideal isn't dead. Damien
Dear Tracey,
This is a very late note to thank you, for all of the help you gave me, with
helping find a battery charger!! It arrived Christmas Eve just in time for
wrapping! I can't think of a time when I had such great service and help and I
cant believe how quickly the package arrived. I have reccommended you to all of
my friends!! Thanks again N, Geelong.
Hi Veronica
Package arrived safely thanks. Great service from you all and much appreciated.
I will certainly be using you again and recommending you to other photographers.
Thanks again John
Hi Tracey
We can't thank you enough for your assistance in purchasing the Olympus digital
camera, it's a present for my partners brothers family. It arrived as promised
only one day after placing the order, we're so very impressed.
We had originally placed the order with another online store (that will remain
nameless) but after 2 weeks they had failed to deliver and they didn't bother to
respond to emails! Your customer service is beyond reproach.
We anticipate any other camera equipment will be purchased with you and we are
going to recommend your company to all our friends..
Thanks Heaps!
ML
I am just writing to let you know that I have received the Canon G5, as a
replacement for the G3 sent in error. Thank you for being so efficient in
correcting the error. Regards AB
I have just received my goods following my order on Sunday. Thanks for the
prompt and efficient service. The staff member who contacted me by phone on
Sunday was polite and helpful. A big thanx to all concerned...I won't hesitate
to recommend your company to anyone. NB
Dear Veronica, Thank you and Digital Camera Warehouse for the fast and efficient
service you gave me when purchasing my Sony Cybershot camera and the following
order I sent you for the Hagiwarra Memory Sticks. All Good Wishes To You. From
KB.
Dear Everyone at Digital Camera Warehouse.
We recently purchased a camera, batteries and compact flash cards from your
company. Being our first purchase on the internet, both my wife and I were
concerned. The camera we ordered, the Canon A70, had a waiting list, which we
were advised of straight away. With follow up emails and phone calls we were
kept up to date on the progress of our order. When the camera arrived, we were
informed on a Friday afternoon, we accepted and paid. By Monday morning at
9.00am it arrived on our door, from Sydney to Perth. We were extremely impressed
with the service, friendly and helpful staff at Digital Camera Warehouse. We
have recommended you to a number of friends, and would not hesitate to order
again in the future. Again we would like to thank everyone at Digital Camera
Warehouse for their excellent service.
With Thanks
D and D
I have found your site to be the best priced
around and you also have lots of advice which is helpful in purchasing a camera.
Just a note saying thankyou for the quick service you provided after I placed an
order for a flash card and having it arrive by post in less than 24 hours was
very impressive. I am sure I will be calling you again in the future.
hi tracey,
i got the cam today - and i am very happy bout it.thank you very much for you
help and for the deal...i would order other things at your warehouse again.
all the best to all the team. flow
