By using our site, you agree to the following conditions. Please read them carefully.
All information contained in our web pages is believed to be accurate and reliable at the time of publishing. Errors such as misprints or omissions are excepted. We reserve the right to make changes and corrections anytime in prices, products and specifications without notice. If we have made an error in pricing, we will notify you of the correct price and give you the option to cancel.
We may need to contact you to seek further details of billing and shipping information that will allow us to complete our verification procedure. If this information is required you will be notified by phone and email.
We reserve the right to refuse or cancel any orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card. We will inform you as soon as possible of any change in price, or cancellation of orders.
International orders: We do not ship outside Australia. You may place an order from outside Australia to be sent to a person resident in Australia.
To deter credit card fraud when you confirm your order, your IP address will be logged.
In no circumstances are we liable for special, indirect or consequential loss or damage of any kind including any loss of profit or of contract, even if you advise us of any special circumstances or such loss was reasonably foreseeable. This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operation of your computer system.
Product images used on this website are for illustration purposes only and actual items may vary in appearance. Package contents are at the discretion of the manufacturer and may vary from those described from time to time. We will not accept any liability for any loss or damage which may be incurred by any person acting in reliance upon this information. All brands, logos, images and names are trademarks of their respective companies. No part of this website may be copied or reproduced without prior permission from Digital Camera Warehouse Pty Ltd
Please specify in the notes of your order if you do not wish to be added to our newsletters containing tips and techniques for your photography. Please know that you can unsubscribe from our mailing list at any time.
Ordering via our Contact Centre, picking up in store
We can send your order to one of our stores for personal collection. Please note the card owner must come in to store with the credit card used to pay for the goods as well as photo ID. To protect your credit card from fraud, we will sight your card and record the document number of your photo ID.
Secure Online Ordering
We use 128-bit encryption Secure Socket Layer (SSL) security technology. Our shopping cart checkout facility is not an automated checkout. All orders are subject to verification whether or not the order has been confirmed and charged to your credit card. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a refund to your credit card. We will inform you as soon as possible of any changes in prices, or cancellation of orders.
There is no surcharge for MasterCard or Visa. Amex cards incur a 2% surcharge on the total of your invoice. If you wish to pay by direct funds transfer, select this option when ordering online. Your order is processed once payment has been received.
The cost of insurance is included in our delivery charges. All stock is tracked and must be signed for at the delivery address. Insurance claims must be reported to the freight company and Digital Camera Warehouse for assessment.
Confirmation of Identity
Whether you order by phone or online, we may contact you to confirm details or request proof of identity. All information will remain confidential. When you buy or pick-up from any of our retail stores in person, you will be required to provide photo ID when using your credit card/eftpos card. We will record the document number of your ID as an extra safety measure to protect your card from fraud. Please note when ordering online, IP addresses will be logged. If we determine that an order is an attempted fraud, your details will be reported to credit card authorities and the police.
Your information will only be used to process your order. We will not reveal your personal information to any external organisation except where necessary for the purpose of filling your order (e.g. financial institutions that issued your credit card and courier companies that deliver your order).
However, if any of the information you supply is found to be false or misleading, we will report this to the appropriate authorities for them to pursue.
Our Store Locations
360 Kent St
174 Canterbury Rd
367 High St
524 Ipswich Rd
© Copyright 2001 - 2017; Digital Camera Warehouse Pty Ltd,
ABN-31 510 583 734. All rights reserved. All brands, logos, images and names are trademarks of their respective companies. Images used are for illustrative purposes only and may not be identical to the product supplied.